VIEW THE INFOGRAPHIC PDF

Annual Enrollment Infographic: The Winning Annual Enrollment Trifecta Employee Comms, AI & the Human Touch Annual Enrollment Comms Because Benefits Shouldn’t Be a Mystery  Annual Enrollment isn't just a logistical hurdle—effective communication directly impacts how employees understand and engage with their benefits. Benefits Communication Is a Year-Round Effort 7 in 10 employees want to hear about their benefits after they’ve already signed up1 ​ HR’s Biggest Annual Enrollment Communication Challenges2 Competing Priorities: 21.05% Complicated Content: 27.63% Condensed Timelines: 25% Diverse Demographics: 26.32% They’re More than Just "Employees" – It’s a Diverse Audience3 Baby Boomers - 17.3m – They remember rotary phones. Gen X - 42.8m – They grew up with MTV. Millennial - 49.5m – They can’t remember life before the internet. Gen Z - 17.1m – They think email is outdated. Diverse demographics, beyond just generational differences, impact how employees want to receive AE communications. It's critical to cater to different preferences. AI in HR: The Current Impact on Annual Enrollment AI is bridging the gap—HR teams are already using AI to improve the employee experience in Annual Enrollment. Where AI Is Already Enhancing Annual Enrollment2 Conversational Experiences (Chatbots/Virtual Assistants): 58.62% AI's Impact on Employee Productivity & Satisfaction HR leaders are seeing AI boost productivity and employee satisfaction. 72% Upward trend outline Improved Employee Productivity4 66% Upward trend outline AI Investment Trends & Future Plans AI's role in HR is expanding. Current AI Implementation (Onboarding, L&D): 33% have implemented4 Planned AI for Benefits Administration in Next 2 Years: Nearly 60%4 A Seamless Annual Enrollment with AI and Real People Mindful AI™ Keeps the Human in HR bswift’s Mindful AI approach delivers impressive results.5 92% quality rating 9 in 10 customers say bswift customer service reps make enrollment easy 94% customer satisfaction rating Mindful AI enhances human capabilities for a more effective and empathetic HR. The Human Touch in AI-Enhanced Annual Enrollment Woman with solid fillMan with solid fillWoman with solid fillWoman outline 75% of HR pros say AI will increase the importance of human intelligence.6 The Case for AI-Powered Solutions HR leaders recognize the critical role of AI. They lean on external partners for expertise and innovation. ~75% Recognize the Importance of AI in HR Solutions for HR/EX4 97% Rely on External Partners, like bswift, for AI Solutions4

VIEW THE INFOGRAPHIC PDF

Related Resources

bswift_AE Recap_Thumbnail
bswift Delivers a Stellar Annual Enrollment

Stress-free annual enrollment starts with bswift. Explore our infographic for HR tech, stellar service, and employee satisfaction at light speed!

Learn More
Harnessing the Power of AI for HR – Make it Mindful

Leverage AI for HR with bswift's Mindful AI approach. See how AI enhances human expertise, recruiting, onboarding, engagement and compliance.

Learn More
The bswift Service Center Commitment

At bswift, we supplement our innovative and flexible HR tech with a strong commitment to service excellence.

Learn More
Unlocking the Power of Employee Benefits

Employee benefits are key to attracting, engaging and retaining top talent. Read this infographic to learn more on the underutilization gap

Learn More
Infographic thumbnail
The 3 E’s and bswift’s New Homepage Experience

Your benefits homepage is the launching point for all things benefits, check out this infographic to see how bswift's new home page experience makes the 3 E's stress free.

Learn More